Questions, answered

KidBits is a real, playable video game starring your child. You pick one of three games, describe your child and up to three people they love, and we build it and email you a private link within 72 hours.

It plays in any web browser, on a phone, tablet or computer, with nothing to install, no account for your child, and no subscription. It is a keepsake they can still play years from now, not a toy that ends up in a drawer.

Yes. Every game has its own page with video from a real delivered game, screenshots straight off the screen, and the full list of everything you can change. Start with all three games, or go straight to Adventure, Kart Racing or Battle.

None of it is a mockup. The clips are screen recordings of games we have already built and sent to families.

That is precisely who it is made for. You cannot buy this in a store and there is no second one like it anywhere. It has your child's name, their face, and the people they actually love in it.

The moment it opens is the point. Their face says it all. And unlike a toy, it does not get outgrown, lost or donated. It stays playable, and it is theirs to keep permanently. Parents buy it for birthdays and holidays; grandparents buy it when they want to give something that gets remembered.

Pick by the kind of play your child already enjoys.

• KidBits Kart Racing is the easiest to pick up and the most fun with a room full of people. Twelve tracks across three cups, with the whole cast on the grid.
• KidBits Battle suits kids who like head to head competition. Eight stages, combos, specials, and two limit breaks for every fighter.
• KidBits Adventure is the biggest of the three. A story with seven places to explore, elements, limit breaks and boss battles, where your child leads the party.

All three star the same cast you build, so the choice is about play style, not about who is in it. Each game's own page lists everything you can change.

There are three prices, one per game: KidBits Battle is $19.99, KidBits Kart Racing is $26.99, and KidBits Adventure is $34.99.

That is a one-time payment in US dollars. Nothing is mailed to you, so there is no shipping charge, and there is no subscription or any recurring cost of any kind. The only optional extra is $10 rush delivery. Prices exclude any applicable sales tax, and we currently sell only to customers in the United States.

If a sale is running you will see the sale price on the site without needing a code. The price on the checkout button and the price on the Stripe payment page always agree, and that is what you pay.

A few minutes and a handful of choices. For each character you give us a first name and then pick from fixed lists: gender, age stage, skin tone, hair style, hair color, eye color, and the item they carry. You also give the game its title.

There is nothing to write, nothing to upload, and no photo required. You can save your progress and come back to finish later. Because the option lists are fixed, what you see on the order page is exactly what exists, with no surprises after you pay. Every option is written out in full on each game's page if you would rather look before you start.

Yes. You build a cast of up to four characters: your child as the lead, plus up to three companions. Those companions can be siblings, parents, grandparents, cousins, friends, anyone.

This is the part that makes people react. It is not a generic character with your kid's name pasted on. It is their actual family and friends in the game with them. If you leave slots empty, we fill them from the game's own supporting cast.

Within 72 hours, and usually sooner. Building starts automatically about a minute after you pay, a team member reviews the finished game before it goes anywhere, and then a private link lands in your inbox.

You get a confirmation email immediately, so you know the order is in while the game is being built.

Yes. Add rush delivery for $5 at checkout and we target 24 hours instead of 72.

That clock starts the moment your payment succeeds. It does not wait for the next business day and it does not pause overnight or at weekends. If we miss 24 hours we refund the $10 automatically, without you having to ask, and your game is still built, reviewed and delivered exactly as normal.

If you do not see the rush option at checkout, it means we are not in a position to promise 24 hours at that moment. We would rather show you nothing than sell you a deadline we are going to miss.

Nothing to install. The game opens from a private link and plays right in the browser on a phone, tablet or computer. There is no app store, no download required, no account for your child, and no subscription.

It is tested on current versions of Chrome, Safari, Firefox and Edge, so an iPhone, iPad, Android tablet, Mac, PC or Chromebook will all run it. Very old software or a device with unusual restrictions may not, and if it will not run for you, that is covered by our refund policy.

You can also add it to a phone or tablet home screen, where it sits alongside their other games with their own name under the icon.

Yes, and this is the part we protect hardest. Your game is a single self-contained file. Save it to your device and it plays offline, permanently, with no account, no internet, no subscription and no company required.

We also keep your game on our systems for three years from delivery and will re-send your link any time in that window if you lose it. But the saved copy is the real guarantee: it does not expire, it cannot be switched off remotely, and it does not depend on us still being here. We will never alter or withdraw a game we have already delivered to you.

That is what makes it a keepsake rather than a rental.

Both, yes. You can send the link or the file to family and friends, play it at a birthday party, show it in a classroom, or post a video of your kid playing it. If you bought it as a gift, you can hand the whole thing over. The game is theirs.

Passing it along is as easy as forwarding an email or copying one file. The only limits are commercial: you cannot sell it, rent it, charge for access, or republish it as your own.

Yes, and we hold a hard line on it. The only things we store about a child are a first name and a handful of appearance choices picked from fixed lists. They are used to build your game and for nothing else. They are never sold, and never sent to any marketing or advertising platform. That is absolute.

Children never create accounts, never fill in forms, and cannot buy from us. We sell to adults only, and you confirm at checkout that you are the parent or guardian, or have their permission.

Our site analytics never receive a child's name. We do keep short screen recordings of visits so we can see where the builder is confusing, but everything you type, and every place a child's name is shown, is blanked out on your own device before anything is sent, and recordings are deleted after 30 days. The full detail is in our Privacy Policy.

No. We never ask for a photo, and there is nowhere on our site to upload one. Your child's character is built from a short list of choices instead: gender, age stage, skin tone, hair style, hair color, eye color and the item they carry.

So there is no photo for us to keep, delete, share or use for anything. Our system has no place to store a child's photograph at all. Please do not email us one either. We do not need it.

No. Your child's first name and appearance choices are used to build your game and for nothing else. We do not use them to train AI or any other kind of model, and we never send them to an AI company.

No. Your game is not generated by AI, and no AI or image generation service is used to build it. Each of our three games is a finished game with its own fixed artwork, music and levels. When you order, our system places your child's character, name and title into that game using the choices you made, and a team member reviews every game before it is sent to you.

That is also why what you see on the order page is exactly what you get. Nothing is invented or guessed at after you check out.

Not without asking you first. We never use a child's name or likeness in our marketing unless a parent or guardian says yes, and we ask for that separately. If you say no, or never answer, nothing about your order changes.

Your child's details are also never sent to any advertising platform, whatever you decide about marketing emails.

Only people who have the private link, or a copy of the file. The link is a long random address, 64 characters, that cannot be guessed. It is not published anywhere, and search engines are told never to list it. There is no public gallery and no way to browse other families' games.

A team member reviews every game before it is delivered, to make sure it is right. After that it is in your hands, and you decide who gets the link.

You can also sign in to your library with your email address to find your games again. A signed in customer can see only their own games.

Yes. Sharing with family and friends is welcome, and it is the easiest way to send a gift. Anyone who has the link can open and play the game, so forward it the way you would forward family photos: to people you trust.

If a link ever ends up somewhere you did not intend, email support@playkidbits.com and we will switch that link off and send you a new one. A copy of the game already saved to someone's device is beyond anyone's reach, ours included.

Your saved game keeps working, and your child's details would be deleted, not sold. The game is a single file that plays offline with no account and no connection to us, so a copy saved to your device does not depend on KidBits still being here.

If we ever close, we will email you first so you have time to save your game, then delete the names and appearance choices we hold. We would never sell them as part of closing down.

You can ask us to delete it at any time. Email privacy@playkidbits.com and we will delete your account, your characters' names and appearance choices, and your game files. We respond within 30 days, and we may ask you to confirm the request comes from your email address first, so that nobody else can delete your game.

Some things are deleted without you asking. A game you started but never bought is deleted automatically 30 days after you last touched it, child's name and all. Screen recordings of site visits are deleted after 30 days. Otherwise, we keep your order and your game for 3 years from delivery so we can re-send your link if you lose it.

Two things we cannot delete. Payment and tax records must be kept for 7 years by law. And a copy of the game you have already saved or passed on lives on your device, not ours, so it is beyond our reach.

Yes, free, and we would rather you told us. Email support@playkidbits.com within 7 days of getting your link and we will rebuild it with the correct details.

There is no charge and no limit on reasonable corrections. A typo is a five minute fix on our end, and we would much rather have a happy customer than a refunded one.

Before we send your link: a full refund, for any reason, no questions. Just email support@playkidbits.com.

After we send your link: email us within 7 days if the game does not load, does not match what you ordered, or something in it is broken. We will normally offer to rebuild it first, because that usually gets you what you actually wanted. If you would rather have your money back, say so and we will refund you. We will not make you accept a rebuild.

Refunds go back to your original payment method and typically appear within 5 to 10 business days. The full policy, including the rush-fee exception, is in section 6 of our Terms.